Shipping

• What shipping services do we use?
• How much does shipping cost?
• Can you ship internationally?
• How do I qualify for free shipping?
• How long does international shipping take?
• What shipping method should I choose for international delivery?

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I've placed my order, and...

• I haven't received an email with my tracking info.
• I entered my billing info incorrectly.
• I'd like to cancel my order.
• I put in the wrong email address.
• I'd like to know the status of my order.
• My order arrived incorrect or incomplete.

See all 9 articles

User Info

• Can I order separate pieces?
• What happens after I expand and collapse my PopSocket 12,000 times?
• How can I remove my PopSocket?
• Will my PopSocket work with iPhone7?
• How many times can I expand and collapse my PopSocket?
• How many times can I stick and re-stick my PopSocket?

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Returns and Exchanges

• How long do refunds take?
• Do you offer exchanges?
• How do I return a PopSocket or Mount?

Is my PopSocket broken?

• My accordion popped out of the platform!
• What if my PopSocket won't stick?
• My button fell off, what do I do?

Design your own

• My custom PopSocket was cancelled and I don't know why.
• Which uploaded images will be rejected?
• I received my custom PopSocket but it doesn't look like it did on my screen. What can I do?
• What file type and size should I use?
• What can I print on my PopSocket?

PopSocket and Mount anatomy

• What is a PopSocket?
• What are PopSockets made of?
• What are the dimensions of a PopSocket Mount?
• PopSocket basic anatomy
• What are the dimensions of a PopSocket?

Wholesale

• Do Good
• Fundraising
• How do I place another wholesale order for my business?
• How do I qualify for wholesale purchases?

PopSocket Mount

• My PopSocket Mount won't stick
• What is a PopSocket Mount?
• How do I install my Mount?
• Can I move my PopSocket Mount from one place to another?