The PopSocket adhesive is designed to stick to most materials, but has difficulty with some silicone and waterproof coatings. Try adhering your PopSocket directly to your phone to see whether the sticky gel is working properly -- if it doesn't stick to your phone, the gel is not working properly. In this case, you should rinse the base of your PopSocket with water. Let it completely dry, but don't leave it unattached to a surface for more than an hour or it might lose its power forever.
Have more questions? Submit a request