I'd like to change an item in my order. Steven Mangold February 11, 2020 02:01 Updated Follow After an order is placed, we can't make any changes to the items in it. We'll absolutely refund your order if you return it to us unused. Read more about that here. Related articles How do I return my product for a refund? I entered my shipping info incorrectly. I'd like to know the status of my order. Do you offer exchanges? I haven't received my confirmation email or my tracking info. Comments 0 comments Article is closed for comments.