PopPower Home works with most PopSockets and PopGrips, and can even charge through phone cases up to 5 mm thick, but there are definitely some exceptions. Metal interferes with wireless charging, so if your PopGrip contains any metal, you’ll need to remove the top before charging. Additionally, super bulky cases might also need to be removed prior to charging!
This product also works best when PopGrips are as close to centered as you can get them. If your PopGrip isn’t centered, you might need to re-position it or take the PopTop off!
To remove your PopTop: Collapse your grip flat and turn 90° in any direction until you hear a click.