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PopSockets Help Center
What shipping services do we use?
How much does shipping cost?
Can you ship internationally?
How do I qualify for free shipping?
How long does international shipping take?
What shipping method should I choose for international delivery?
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I've placed my order, and...
I haven't received an email with my tracking info.
I entered my billing info incorrectly.
I'd like to cancel my order.
I put in the wrong email address.
I'd like to know the status of my order.
My order arrived incorrect or incomplete.
See all 9 articles
PopSockets for iPhone 8/8 Plus or iPhone X
Can I order separate pieces?
What happens after I expand and collapse my PopSocket 12,000 times?
How can I remove my PopSocket?
Will my PopSocket work with iPhone7?
How many times can I expand and collapse my PopSocket?
See all 11 articles
Returns and Exchanges
How long do refunds take?
Do you offer exchanges?
How do I return a PopSocket or Mount?
Is my PopSocket broken?
My accordion popped out of the platform!
What if my PopSocket won't stick?
My button fell off, what do I do?
Design your own
My custom PopSocket was cancelled and I don't know why.
Which uploaded images will be rejected?
I received my custom PopSocket but it doesn't look like it did on my screen. What can I do?
What file type and size should I use?
What can I print on my PopSocket?
PopSocket and Mount anatomy
What is a PopSocket?
What are PopSockets made of?
What are the dimensions of a PopSocket Mount?
PopSocket basic anatomy
What are the dimensions of a PopSocket?
How do I place another wholesale order for my business?
How do I qualify for wholesale purchases?
My PopSocket Mount won't stick
What is a PopSocket Mount?
How do I install my Mount?
Can I move my PopSocket Mount from one place to another?