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PopSockets Help Center
What shipping services do we use?
How much does shipping cost?
Can you ship internationally?
How do I qualify for free shipping?
How long does international shipping take?
What shipping method should I choose for international delivery?
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I've placed my order, and...
I haven't received an email with my tracking info.
I entered my billing info incorrectly.
I'd like to cancel my order.
I put in the wrong email address.
I'd like to know the status of my order.
My order arrived incorrect or incomplete.
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Would you like to delete your account?
What do I do if I am using a PopSockets Grip with and iPhone 8/8 plus or iPhone X
Can I order separate pieces?
What’s the lifespan of my PopSockets grip?
How can I remove my PopSockets grip?
Will my PopSockets grip work with the iPhone 7?
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Returns and Exchanges
How long do refunds take?
Do you offer exchanges?
How do I return a PopSockets Grip or Mount?
Is my PopSockets grip broken?
My accordion popped out of the platform! Now what?
What if my PopSockets grip won't stick?
My button fell off. What do I do?
Create Your Own
Want to Add Text to your Photo?
Why was my custom PopSockets grip cancelled?
Which uploaded images will be rejected?
I received my custom PopSockets grip but it doesn't look like it did on my screen. What can I do?
What file type and size should I use?
What can I print on my PopSockets grip?
PopSockets Grip and Mount Anatomy
What is a PopSockets grip?
What are PopSockets grips made of?
What are the dimensions of a PopSockets Mount?
What's the anatomy of a PopSockets grip?
What are the dimensions of a PopSockets grip?
What’s PopSockets Do Good?
Does PopSockets offer fundraising?
How do I place another wholesale order for my business?
How do I qualify for wholesale purchases?
Why won’t my PopSockets Mount stick?
What is a PopSockets Mount?
How do I install my PopSockets Mount?
Can I move my PopSockets Mount from one place to another?