General

Orders

• Phone Support
• I'd like to know the status of my order.
• I entered my shipping info incorrectly.
• I put in the wrong email address.
• I entered my billing info incorrectly.
• My order arrived incorrect or incomplete.

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Shipping & Delivery

• How long will it take to get my PopSockets product?
• I haven't received an email with my tracking info.
• I haven't received my confirmation email or my tracking info.
• How much does shipping cost?
• How long does international shipping take?
• What shipping services do we use?

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Returns & Refund

• How do I return a PopSockets Grip or Mount?
• How long do refunds take?
• Do you offer exchanges?

PopGrips & PopTops

• How can I remove my PopGrip /Base (The Sticky Part)?
• How to clean gel residue
• My accordion popped out of the platform! Now what?
• What is a PopGrip?
• What if my PopSockets product doesn’t stick?
• What are PopSockets grips made of?

See all 34 articles

PopSockets Mounts

• What is a PopSockets Mount?
• What are the dimensions of a PopSockets Mount?
• What is a Vent Mount and how do I use it?
• Why won’t my PopSockets Mount stick?
• What are the dimensions of a PopSockets Mount?
• How do I install my PopSockets Mount?

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Poptivism

• Poptivism Under Construction
• Are there any requirements for Poptivism designs?
• Can I submit multiple designs?
• What is Poptivism?
• What’s PopSockets Do Good?
• What is a Poptivist?

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Wholesale & Promotion

• How do I qualify for International wholesale purchases?
• Does PopSockets offer fundraising?
• How do I place another wholesale order for my business?
• How do I qualify for wholesale purchases?
• Will PopGrips be available for promotional orders?

Create Your Own

• Which products are customizable?
• Why was my custom PopGrip cancelled?
• Which uploaded images will be rejected?
• Can I use the same image on different products?
• Want to Add Text to your Photo?
• What file type and size should I use?

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PopWallet & PopWallet+

• What is a PopWallet?
• What are the dimensions of a PopWallet?
• Can I use a PopWallet with a glass-backed phone?
• How many cards can a PopWallet hold?
• I think my PopWallet is broken!
• Do you offer PopWallet customization?

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PopPower

• What is PopPower?
• How to Use
• PopWallet and PopPower
• What do the LED light colors on my PopPower mean?
• My PopPower Isn’t Working! Now What?
• My PopPower Stops Working Once My Phone Reaches 80%

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Otter + Pop

• I’m bored with the PopGrip that came on my Otter + Pop. Now What?
• My PopGrip Broke Off Of My Otter + Pop Case
• I have a problem with my OtterBox case

PopGrip Lips

• What is a PopGrip Lips?
• Is my PopGrip Lips Swappable?
• What’s in my PopGrip Lips Lip Balm?
• My Lip Balm Melted! Now What?
• My Lip Balm Ran Out, Now What?

PopGrip AirPods

• Is My AirPod Holder Swappable?
• Can I charge My AirPods While They’re In The Holder?
• Will My Holder Work with the AirPods Pro Earbuds?

PopGrip Mirror

• PopGrip Mirror Separation

PopGrip Slide

• What is a PopGrip Slide?
• Is my PopGrip Slide Swappable?
• What about the iPhone XR, Android, or Google phones?

PopMinis

• Are PopMinis mountable?
• My PopMini stopped sticking to my case. Now what?
• Are PopMinis reposition-able?
• Are PopMinis as strong as original PopSockets grips?
• Where should I position my PopMinis?
• Are PopMinis better than a PopGrip?

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PopStation

• What will My PopStation Hold?
• What is my PopStation Made Of?

Contact Us

• Phone 720-583-9758 or Submit a Request by Clicking Here