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  1. PopSockets Help Center
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General

Our Products

  • PopPuck and Booster Pack
  • Magsafe PopGrip
  • Magsafe PopWallet
  • Otter + Pop Cases
  • PopCases
  • PopGrip Multi-Tool SOG
See all 16 articles

Social Impact FAQs

  • What happened to Poptivism?
  • What does 'The Future is Plant-Based' mean?
  • What is PlantCore?
  • What does the new focus of PopSockets impact work mean for nonprofit partnerships?
  • What if my organization wants to request a one-time product donation or grips for a fundraising event?
  • What is ChangeUp?
See all 7 articles

Shipping & Delivery

  • Where’s My Order?
  • Shipping Options and Cost
  • International Orders

Orders

  • How do the Discount Coupon/Promo codes work?
  • Why am I seeing duplicate charges in my bank account?
  • How can I cancel my order?
  • Some of the Information I Entered Is Incorrect, Now What?
  • I Received An Order With Missing or Incorrect Items

Warranty, Returns & Refunds

  • Warranty
  • What is the Return & Refund policy for Custom Items?
  • How do I return my Non-Custom item(s) for a refund?
  • Do you offer exchanges?

Wholesale & Promotion

  • Wholesale Inquiries
  • Will PopGrips Be Available For Promotional Orders?

Create Your Own (CYO)

  • Licensing Restrictions: Why a “Create Your Own (CYO)” Order May Be Rejected/Cancelled.
  • Other Reasons Why a Custom Order May Get Rejected/Cancelled.
  • Image File Type, Size, and Final Product

I’m Having Issues With My PopSockets Product

  • Sticking Issues
  • Broken Product
  • PopPower Issues
  • Otter + Pop Issues
  • Classic vs Swappable Grips
PopSockets Help Center
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