General

Our Products

• Magsafe PopGrip
• Magsafe PopWallet
• Otter + Pop Cases
• PopCases
• PopGrip Multi-Tool SOG
• PopGrip Pocketable

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Shipping & Delivery

• Where’s My Order?
• Shipping Options and Cost
• International Orders

Orders

• How do the Discount Coupon/Promo codes work?
• Why am I seeing duplicate charges in my bank account?
• How can I cancel my order?
• Some of the Information I Entered Is Incorrect, Now What?
• I Received An Order With Missing or Incorrect Items

Warranty, Returns & Refunds

• Warranty
• What is the Return & Refund policy for Custom Items?
• How do I return my Non-Custom item(s) for a refund?
• Do you offer exchanges?

Wholesale & Promotion

• Wholesale Inquiries
• Will PopGrips Be Available For Promotional Orders?

Create Your Own

• Licensing Restrictions/Why a “Create Your Own” Order May Be Cancelled
• Other Reasons Why a Custom Order May Be Cancelled
• Image File Type, Size, and Final Product

I’m Having Issues With My PopSockets Product

• Sticking Issues
• Broken Product
• PopPower Issues
• Otter + Pop Issues
• Classic vs Swappable Grips